PRIVACY POLICY

This Privacy Policy establishes the terms under which Iboards (hereinafter, “the Company”) processes and protects the information provided by its users on this website.

1. Data Controller
• Name or Company Name: Iboards (Impresiona-T Publicidad)
• Legal Representative: Jury Quitsch
• Tax ID Number: X0696445M
• Address: Ctra. San Telmo, 5, 30870 Mazarrón – Murcia
• Contact email: info@radixbalance.com
• Telephone numbers: +34 639 14 30 03 

2. Data collected
We collect personal data that users voluntarily provide us with through:
• Contact and subscription forms (name, email, telephone number, message, etc.).
• WooCommerce purchase process (name, surname, address, email, telephone number, payment method).
• Newsletter or email marketing registrations (Brevo, Newsletter).
• Comments and/or forms on the website.
• Statistics and browsing analytics (e.g. Metricool, PixelYourSite).

3. Purpose of processing
The Company processes personal data for the following purposes:
• To manage orders and invoicing (WooCommerce, PDF Invoices).
• Send commercial information and newsletters about our products and services (Brevo, Newsletter).
• Provide support and respond to queries made via contact forms or email.
• Analyse website usage for statistical and improvement purposes (Metricool, PixelYourSite).
• Comply with legal obligations arising from the commercial relationship (invoices, accounting, etc.).

4. Legitimacy for processing
The legal bases are:
• Execution of a contract: managing purchases, shipments and invoicing.
• User consent: sending newsletters, contact or marketing.
• Compliance with legal obligations: invoicing, accounting and tax obligations.
• Legitimate interest: improvement of our services and site security.

5. Data retention
Data will be retained for as long as there is a contractual and/or commercial relationship, and for the periods established by law to comply with tax or administrative obligations (e.g. invoices). Marketing data will be retained until the user requests its deletion.

6. Recipients and transfers
• Suppliers and platforms acting as data processors (shipping agencies, hosting, payment gateways, newsletters).
• Public administrations or competent authorities, when required by law.
• No international data transfers are made unless explicit consent is requested and provided.

7. Users’ rights
Users may exercise their rights of access, rectification, erasure and portability of their data, restriction and objection to its processing, as well as not to be subject to decisions based solely on automated processing. To do so, they may send their request to:
• Email: info@radixbalance.com
• Postal address: Ctra. San Telmo, 5, 30870 Mazarrón – Murcia
They may also lodge a complaint with the Spanish Data Protection Agency if they consider that their rights have not been duly respected.

8. Security Measures.

The Company takes the necessary technical and organisational measures to protect personal data and prevent its alteration, loss, unauthorised processing or access.

9. Changes to the Privacy Policy
The Company reserves the right to modify this policy to adapt it to new legislation or case law. It is recommended that you review it periodically.